WHO IS CICS
We are an ACCREDITED third party audit service provider for SQF, SEMS and ISO* Management Systems.
Our services are designed to include your team during the entire process, keeping the picture clear at all times and bringing added value risk management to truly affect EHS, quality, and your bottom line.
* CICS Americas Inc. is the certification agent of Lucideon CICS Limited in the United States and México.
See what our clients are saying…
Special Project Manager at Reed´s Inc.
“The way the audit was performed by CICS and the auditor was perfect! Everything went according to scheddule, it started and finished on time. The auditor was very good and the Customer Service, as far as the company is concerned, was very good. Any question I had was responded very quickly. We are very, very satisfied! Looking forward to next year!”
QA Manager at GSC Packaging
“Just completed our annual SQF audit, but with a new organization: CICS-Americas. From the planning right through the audit, the whole experience was positive and well-orchestrated. There were multiple ‘glitches’ in trying to set up the audit, but CICS was very accommodating and helpful. Even though we made multiple changes to the dates for the audit, CICS stayed with us and worked to find an excellent auditor to work with. The audit itself went very smooth and the auditor was very helpful and respectful. I would strongly recommend CICS as a great audit partner, and will definitely use them again for future audits”
Luis Adolfo Buitrago Paz
Honduras Chips Fabricación S.A de C.V
“It was a very educational experience and represented a lot of help to the Group. It added value to our company. The CICS team, as well as the auditor, were of great quality. We are grateful that this Certification Body is a part of us”
Quality Manager at Azteca Milling Madera
“You can easily tell that the auditor was experienced and has been on the other side of the table. The findings were good and will help the company to improve our system. Customer Service was very professional, they were always on top of our account.”
QA Manager at Aseptic Technology, LLC.
“The audit was very good. From the scheduling staff, all the way to the auditing personnel, each of them were cooperative, knowledgeable, and helpful. I learned a lot from your auditor, who helped us improve our system.
Overall, they did a great job helping us find our gaps. I loved your auditor’s attitude, because he was not acting as an “auditor”, he was trying to help us find the gaps to improve our system”
QA Manager at California Nut Company
“The service that CICS provided to us was really good. Always on top of everything, always emailing, checking that we had everything on time. So, that was great for us! The auditor was amazing! When she came to audit the plant, she took the time to go over everything”
Quality Manager at Rock Hill Foods
“The CICS service was excellent, it fulfilled the objective we were looking for: to have an audit that reflects the status of the Company, that is initiating in the SQF standard”
Mr. Manuel Calero
QA Manager, Azteca Milling
“The staff was always available and fast in addressing any of our concerns. The auditor was objective and professional in conducting the audit.”
Seeing clients being mistreated by inept, mean-spirited and Napoleonistic auditors showed us there is a better way of auditing management systems.
To that end, in 2004, we started what we hope is the best certification company based on a friendly, respectful, and pragmatic auditing approach.
Our vision is to be the preferred worldwide assurance provider delivering confidence and value added risk based auditing services through our practical expertise, knowledge and insight.
From any perspective, auditing can be painful; if the auditor and the auditee are not working in conjunction to achieve a common goal.
Our auditing approach is designed to strengthen your management system and make your company better, safer and more environmentally friendly.
Just like winning coaches, we will push your management system to become the best it can be; all the while maintaining an understanding of the ultimate goal – ensuring your system’s effectiveness in achieving the established objectives.
We have worked for mega registrars for whom clients are just a number in a profit and loss statement and whose auditors focus on nitpicking and pulling your management system apart. This is contrary to our approach.
Our goal is to offer you…
Simply a better experience! ®
To be the preferred worldwide assurance provider delivering confidence and value added services through practical expertise, knowledge and insight in conducting third party audits.
Give us a call, get to know our completely different auditing approach.
Simply a better experience!