3 - Day Course

 

Overview

This course teaches the principles and practices of effective internal audits in accordance with the ISO 9000 Series of Standards and ISO 19011:2002, “Guidelines for Quality and/or Environmental Management Systems”. 

 

Program Details and Objectives

Experienced instructors assist students with developing a high proficiency in quality management system concepts, and real-time exercises provide students with practical experience in conducting internal audits.  Students will learn to be aware of the aims, objectives and benefits of internal auditing.  Students will also learn the skills needed to lead a Quality Assurance Project and the ability to comprehensibly answer questions regarding Quality Auditing.

 

Following the completion of this course; students should be able to:

û Understand quality management definitions, concepts and guidelines.

û Understand the requirements of the ISO 9001:2000 Standard.

û Understand the roles and responsibilities of the auditor.

û Apply ISO 19011:2002 definitions, concepts and guidelines.

û Recognize the principles, practices and types of audits.

û Conduct all Phases of an Internal Audit (Plan, Execute, Report, Record, Follow-Up, Closure).

û Prepare and Present Effective Reports.

 

Who Should Attend?

 

ü Quality Professionals and Senior Management wishing to introduce the ISO 9001:2000 Standard, audit program and quality system program within their organization

ü Quality Auditors

ü Management and staff wishing to understand the implementation of the new ISO 9001:2000 Standard within the organization

ü Internal Auditors

ü Project Managers

® CICS-Americas  2007