Fill out our Client Data Form providing information regarding the business activity, number of manufacturing or service locations,  type of certification required (e.g. ISO 9000, ISO 14001, etc.) and number of employees.

This is communicated to our US office so that a competitive quotation can be prepared for your review. Please "click" on the "Request Quotation" button for a quote.

Come on, put us to work! The only thing that can happen is that you like your registrar!

Upon receipt of the required information we will prepare a competitive quotation for your review, - the quotation is usually valid for 90 days which may be extended by mutual agreement.

Once the financial part is agreed and you have communicated your agreement to us, we can then arrange to schedule a convenient date for the "Initial Assessment”.

A pre-audit is optional but at your request can be carried out to assist you in determining the status of your Management System and the readiness of the system for the Certification Audit.

If a Pre-Audit is requested then it is also possible that the Document Review process could be performed at the same time if so desired.

The size and complexity of your processes will determine the amount of time required for the pre-audit but, typically, one to two days is sufficient for this activity. Upon completion of the pre-audit you will have a much better indication of the readiness of your Quality System and be able to plan the date for the Initial Audit accordingly.

Prior to the Certification Audit we will have a Phase 1 or Documentation Review audit. For quality certifications we will request you to send us various documents (such as your Quality Manual) so that your management system can be reviewed and we can ensure that it is complete when compared to the requirements of the Standard. If we identify any areas of concern we will contact you for clarification.

For EHS management systems, we will have this review at your facility.

The Certification Audit is carried out on dates which have been mutually agreed on in advance. By this time, your auditor will have contacted you and answered any questions that you might have of the process. Also, by now you have an itinerary describing the activities and approximate time frame in order for the personnel in your facility to be available.

During the audit, your auditors will maintain regular contact with you and your staff to keep you informed of the audit progress as well as any issues or concerns that may have arisen so that additional information or clarifications can be obtained.

Upon completion of the audit a closing meeting will be held with your nominated representatives to discuss the outcome of the audit.  Your auditors will ensure that you understand all issues before departing. Also, you will receive an electronic copy of the audit report right there.

You will have a predetermined period of time to communicate to us how the issues raised during the audit will be addressed. Once we receive your response, we process your report and issue your certificate!

Your CICS certificate will be honored on a global basis and provide instant recognition of your status as a properly certified ISO 9001, ISO 14001 or OHSAS 18001 Certified Company.

Congratulations!

All companies certified to the ISO 9000, ISO 14000 and similar internationally recognized standards are required to be audited on a regular basis to ensure that their System continues to meet the requirements of the applicable Standard.  All elements of the appropriate Standard are audited within a period of three years.  We will propose dates for each Surveillance Audit at least 4 weeks before the audit and our clients are requested to either confirm these dates or to propose alternative dates.

A Surveillance Audit  Itinerary including the elements to be audited will be sent to you so that all of your personnel / departments involved in the Surveillance process can make arrangements for the audit.   Upon completion of Surveillance Audits we will hold a Closing Meeting with you to discuss the results and provide details of any nonconformities (if any) which were detected.